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FAQ’s

General Questions

What is the purpose of this website?

Our website is dedicated to providing high-quality healthcare products, including medications, vitamins, and wellness items, to meet your health and lifestyle needs.

Where are you located?

We are based in Sri Lanka and India, serving customers worldwide with quality healthcare products.

Do I need a prescription to purchase medicines?

While we recommend having a prescription, we can manage your request if it’s not available. Contact us directly for assistance.

How can I place an order?

Simply browse our website, add products to your cart, and complete the checkout process. For personalized assistance, feel free to contact us.

What payment methods do you accept?

We accept multiple payment methods, including major credit/debit cards, online banking, PayPal, Payoneer, Wise and secure payment gateways.

Do you offer international shipping?

Yes, we ship globally. Delivery times may vary depending on your location.

Can I return a product if it’s not suitable?

Yes, we have a hassle-free return policy. Please review our return policy for details or contact customer service.

Are your products genuine?

Absolutely. We source our products from trusted manufacturers and suppliers to ensure authenticity and quality.

Can I get advice on choosing the right product?

Yes, our team is happy to assist you in selecting products that meet your needs.

Still Have a Question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!